Privacy Policy

This Privacy Policy applies to services provided by Algoshop (the “Platform”), including Algoshop's Shopify apps, websites, software, and related services accessed via any platform or device. The Platform is provided and managed by Algoshop Inc. (“Algoshop”, “we”, or “us”).

We are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, share, and process personal information from users and other individuals in connection with our Platform, so that you can understand how we handle data while providing our services.

Unless otherwise defined, capitalized terms in this Privacy Policy have the meanings assigned to them in our Terms of Service.

What Information We Collect

We may collect information from and about you, including information that you provide, information from other sources, and automatically collected information.

Information You Provide

When you create an account, upload content, contact us directly, or otherwise use the Platform, you may provide some or all of the following information:

Information We Collect

When you create an account, use our Shopify Apps, contact us, or interact with our services, we may collect the following types of information:

Account and Profile Information

Such as your name, email address, company name, password, preferred language, and Shopify store details.

Usage Data

We collect data on how you interact with our apps, such as feature usage, click behavior, display settings, and user flow. This helps us optimize performance and improve user experience.

AI-Generated and Analytical Data

For apps powered by AI (e.g., countdown timers, notification bars), we may process engagement metrics, customer interactions, and conversion rates in order to offer automated insights and suggestions.

Messages and Support Communications

Including messages or inquiries you send to us via email, support forms, or chat systems. This may include the content of your messages and metadata such as timestamps and contact details.

Payment and Billing Information

If you purchase a premium version of our apps, we collect billing details such as payment method, billing address, and transaction history. All payments are handled securely via third-party providers (e.g., Shopify Billing, Stripe).

Device and Technical Information

We may collect IP address, browser type, device model, operating system, and plugin version to ensure compatibility and enhance security.

Voluntary Information

Such as responses to surveys, beta tests, or participation in promotional activities. This may include feedback, preferences, or business goals.If required, we may request additional documentation for identity or account ownership verification.

Information From Other Sources

We may receive the information described in this Privacy Policy from other sources, such as:

• If you choose to sign-up or log-in to the Platform using a third-party service such as Facebook, Twitter, Instagram, or Google, or link your Algoshop account to a third-party service, we may collect information from the service–for example, your public profile information (such as nickname), email, and contact list.
• Advertisers, measurement and other partners share information with us about you and the actions you have taken outside of the Platform, such as your activities on other websites and apps or in stores, including the products or services you purchased, online or in person. These partners also share information with us, such as mobile identifiers for advertising, hashed email addresses and phone numbers, and cookie identifiers, which we use to help match you and your actions outside of the Platform with your Algoshop account. Some of our advertisers and other partners enable us to collect similar information directly from their websites or apps by integrating our Algoshop Advertiser Tools (such as Algoshop Pixel).
• We may obtain information about you from certain affiliated entities within our corporate group, including about your activities on their platform.
• We may receive information about you from others, including where you are included or mentioned in User Content, direct messages, in a complaint, appeal, request or feedback submitted to us, or if your contact information is provided to us.
• We may also collect or receive information about you from organizations, businesses, people, and others, including, for example, publicly available sources, government authorities, professional organizations, and charity groups.

Automatically Collected Information

We automatically collect certain information from you when you use the Platform, including internet or other network activity information such as your IP address, geolocation-related data, unique device identifiers, browsing and search history (including content you have viewed in the Platform), and Cookies.

• Usage Information. We collect information regarding your use of the Platform and any other User Content that you generate through or upload to our Platform.
• Device Information. We collect certain information about the device you use to access the Platform, such as your IP address, user agent, mobile carrier, time zone settings, identifiers for advertising purposes, model of your device, the device system, network type, device IDs, your screen resolution and operating system, app and file names and types, keystroke patterns or rhythms, battery state, audio settings and connected audio devices. We automatically assign you a device ID and user ID. Where you log-in from multiple devices, we will be able to use information such as your device ID and user ID to identify your activity across devices. We may also associate you with information collected from devices other than those you use to log-in to the Platform.
• Location Data. We collect information about your approximate location, including location information based on your SIM card and/or IP address. In addition, we collect location information (such as tourist attractions, shops, or other points of interest) if you choose to add the location information to your User Content. Current versions of the app do not collect precise or approximate GPS information from U.S. users. If you are still using an older version that allowed for collection of precise or approximate GPS information (last release in August 2020) and you granted us permission to do so, we may collect such information.
• Image and Audio Information.We may collect information about the videos, images and audio that are a part of your User Content, such as identifying the objects and scenery that appear, the existence and location within an image of face and body features and attributes, the nature of the audio, and the text of the words spoken in your User Content. We may collect this information to enable special video effects, for content moderation, for demographic classification, for content and ad recommendations, and for other non-personally-identifying operations. We may collect biometric identifiers and biometric information as defined under U.S. laws, such as faceprints and voiceprints, from your User Content. Where required by law, we will seek any required permissions from you prior to any such collection.
• Metadata.When you upload or create User Content, you automatically upload certain metadata that is connected to the User Content. Metadata describes other data and provides information about your User Content that will not always be evident to the viewer. For example, in connection with your User Content the metadata can describe how, when, where, and by whom the piece of User Content was created, collected, or modified and how that content is formatted. It also includes information, such as your account name, that enables other users to trace back the User Content to your user account. Additionally, metadata includes data that you choose to provide with your User Content, e.g., any hashtags used to mark keywords to the video and captions.
• Cookies.We and our service providers and business partners use cookies and other similar technologies (e.g., web beacons, flash cookies, etc.) (“Cookies”) to automatically collect information, measure and analyze how you use the Platform, including which pages you view most often and how you interact with content, enhance your experience using the Platform, improve the Platform, provide you with advertising, and measure the effectiveness of advertisements and other content. We and our partners also use Cookies to promote the Platform on other platforms and websites. Cookies enable the Platform to provide certain features and functionality. Web beacons are very small images or small pieces of data embedded in images, also known as “pixel tags” or “clear GIFs,” that can recognize Cookies, the time and date a page is viewed, a description of the page where the pixel tag is placed, and similar information from your computer or device.

We may link your contact or account information with your activity on and off our Platform across all your devices, using your email or other log-in or device information. We may use this information to display advertisements on our Platform tailored to your interests, preferences, and characteristics.

We are not responsible for the privacy practices of our service providers and business partners, and the information practices of these service providers and business partners are not covered by this Privacy Policy.

We may aggregate or de-identify the information described above. Aggregated or de-identified data is not subject to this Privacy Policy.

How We Use Your Information

As an AI-powered SaaS platform for global independent eCommerce businesses, Algoshop uses the information we collect to help merchants optimize operations, improve customer experience, and scale revenue with greater efficiency.

We use your information for the following purposes:

• To provide and improve our AI-driven tools,such as countdown timers, smart notification bars, and future intelligent features that enhance the user journey and increase on-site conversions.
• To fulfill requestsfor product functionalities, support, and internal operations, including performance monitoring, data analysis, debugging, testing, research, and collecting user feedback to improve services.
• To personalize your experiencewith our services, including interface preferences, plugin configurations, and merchant-facing recommendations based on usage behavior.
• To communicate with you,including responding to support requests, announcing updates, and providing product recommendations or operational tips tailored to your store.
• To support product development,using anonymized usage data to design, test, and release new AI-driven features for merchants
• To promote our services,including sending marketing materials from Algoshop or trusted partners, if permitted, and sharing success stories to inspire other merchants.
• To measure the performanceof in-app messaging, promotional tools, and plugin effectiveness through data analytics.
• To ensure platform security,including fraud prevention, abuse detection, and content moderation in accordance with our Terms of Service.
• To verify identity,if necessary for using advanced business features or enabling access to paid service plans.
• To enable cross-device experiences,helping you manage and monitor your plugin setup across different browsers or devices.
• To train and improve our AI technology,including machine learning models, based on aggregated and anonymized merchant interaction data.
• To enhance merchant-consumer match,aiming to power future C-side platforms by delivering personalized product experiences to end users.
• To support legal and regulatory compliance,including enforcing our Terms of Service and satisfying applicable obligations.
• To aggregate and analyzeinformation to provide deeper insights and performance benchmarking for merchants.
• To enable transactional support,including billing, plan upgrades, and usage tracking for service plans.
• To fulfill any other purpose disclosed at the time of collectionor based on your consent.

We do not conduct profiling that results in legal or similarly significant effects on individuals, as defined under applicable law.

Contact Us

Questions, comments and requests regarding this Privacy Policy should be addressed to: